Privacy Policy
Last updated:
Introduction
This notice describes information used by the HostaFinder website. For a privacy question or request, contact support@hostafinder.com. Last updated October 17, 2026.
You can read the public catalogue without creating an account. Account features use Clerk and Convex. Optional Google Analytics starts after your choice to allow analytics. Support and feedback use the information you choose to send. Stripe processes payments when you choose a member checkout.
Browsing and technical information
Our hosting and service providers receive technical information needed to deliver and protect the site, such as the request, IP address and browser information. The site also loads plant images and fonts from external providers, which receive the requests needed to deliver those files.
Essential browser storage may be used for a sign-in session, a cart and your privacy choice. Blocking or deleting that storage can affect those features. Public pages remain available without a paid membership.
Accounts and saved activity
Clerk provides account registration and sign-in. Information you enter for an account can include your email, name and credentials handled through the sign-in service. HostaFinder uses account identifiers to connect signed-in features to the right user.
Convex stores application records such as profile details, saved wishlists, community submissions and grower profile data. If you add optional location, phone, website or biography fields, those details become part of the relevant application record. Share only what you want to provide.
Public submissions and grower profiles
A submitted review, trading post, gallery contribution or nursery profile may be displayed publicly when published. Do not include private contact information or material you do not have permission to share in a public submission.
A grower’s business details and listing information are intended to help visitors assess that grower. Private account details and payment account identifiers should not be included in public plant content.
Optional analytics
With your permission, Google Analytics 4 helps us understand use of public pages through data such as page views, device or browser information and approximate location. We do not start the optional analytics tag until you allow analytics.
You can change the analytics choice through the site’s privacy controls. Declining analytics does not prevent you from reading the catalogue. Changing the choice affects future collection; it does not by itself erase information already received by Google.
Support, feedback and payments
If you email support@hostafinder.com, we receive your email address and the information in your message so we can handle the enquiry. Do not send passwords, sign-in codes, full card details or unnecessary sensitive documents.
The optional feedback tool uses an external service. When you open it or submit feedback, it can receive the message and page or technical context needed for that tool. Do not include information you would not want processed for support.
If you choose an available member checkout, Stripe processes payment information. HostaFinder can receive payment or subscription references and status needed for the account feature. This notice does not mean that the public catalogue requires payment or that a plant offer is available.
Providers, retention and requests
Information is handled by the service providers needed for the feature you use, including hosting, Clerk, Convex, Google when analytics is allowed, the feedback service when used and Stripe when a checkout is used. Those providers may process information in countries other than your own.
We retain application and support records as needed to operate the requested service, handle the issue and meet applicable obligations. This notice does not promise a fixed deletion period for every record or provider backup.
Email support@hostafinder.com to ask about access, correction or deletion of your information. Describe the account or record so it can be located. We may need to verify that a request relates to you before changing or disclosing account information.
Changes and contact
Changes to this notice will be published here with an updated date. For questions about HostaFinder’s use of information, contact support@hostafinder.com. Provider policies below explain their own services and are not a replacement for this notice.
Analytics Choices
You can allow or decline optional analytics and change that choice here.
Frequently Asked Questions
Do I need an account to browse hosta information?
No. You can read the public catalogue, selection pages and guides without creating an account.
Can I decline Google Analytics?
Yes. Optional analytics is off until you allow it, and the site provides privacy controls to change that choice.
Where can I request a correction or deletion?
Email support@hostafinder.com. Include the account email or relevant page link, but do not include a password or sign-in code.
Service Provider Policies
- Clerk privacy policy (Clerk)
- Convex privacy policy (Convex)
- How Google uses partner-site information (Google)
- Safeguarding Analytics data (Google)
- Stripe privacy policy (Stripe)
Terms of use · Contact HostaFinder
Email: support@hostafinder.com