Contact Us

    Email support@hostafinder.com for account help, catalogue corrections or nursery enquiries. The form opens a draft in your email app. Check the draft and press Send there.

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    Get in Touch

    Email

    support@hostafinder.com

    Catalogue corrections, account help and nursery enquiries

    Account Help

    Include the email used for your account.

    Never send a password, sign-in code or full card details.

    What We Cover

    Public hosta catalogue
    Growing guides and plant information
    HostaFinder accounts and nursery profiles

    Plant Orders

    Contact the actual seller about an order.
    Check its stock and delivery terms.
    A catalogue page does not reserve a plant.

    Frequently Asked Questions

    Where should I report a shipping problem?

    Contact the actual seller first using the details in its order confirmation. The seller handles its own dispatch and sale terms.

    Can I send a password to get account help?

    No. Do not send passwords, sign-in codes or card details. Describe the problem and the page where it occurred.

    Can you guarantee an identification from my photo?

    No. Photos can support a comparison, but a definite cultivar name may not be possible. Use the identification guide for useful clues and limits.

    For HostaFinder help, email support@hostafinder.com. Include the page address and a short description so the message can reach the right issue.

    Use support@hostafinder.com for account questions, plant-information corrections, grower profile enquiries and privacy requests. For an order or shipping issue, contact the actual seller using the contact details supplied with your purchase.

    Send a useful catalogue correction

    Include the cultivar name, the page link, the detail that needs checking and a reliable source. If a photo looks wrong, explain which trait is inconsistent and where the correct identity can be checked.

    A clear correction request is more useful than a general claim that a plant looks different in one garden. Age, season and conditions can affect the foliage.

    Account and nursery profile help

    For account help, include the email used for the account and a brief description of the step that failed. Never send a password, authentication code or full payment-card details.

    For a grower profile, include the nursery name, public website or other business reference, service area and the profile link if one already exists.

    Nursery listing informationAccount and membership information

    Privacy questions and content rights

    Email support@hostafinder.com if you need to ask about your information or report a photo or text that you believe was used without permission. Include enough information to locate the record, and avoid sending sensitive documents unless they are needed and requested.

    A support enquiry does not promise immediate cultivar identification, a guaranteed response time or a refund from a third-party seller.

    Explore next

    Sources and further reading

    Sources checked . Growing conditions and nursery descriptions can differ.